Job Title: Service Lead for Blue Yonder Warehouse Management System

Location: Phoenix, AZ

Role/Responsibilities

1. Application Support: Provide guidance and assistance in the development and evolution of applicable Business Architecture Capability Models.

2.Technical Expertise: Troubleshoot and resolve application or infrastructure issues related to Red Prairie.

3.Relationship Management: Collaborate with senior business leaders, operations, risk, and compliance teams.

4.Global Coordination: Represent local business requirements within the global technology organization.

5.Process Adherence: Ensure adherence to firm-wide and regulatory requirements.

6.Incident and Problem Management: Oversee measurement, reporting, and resolution of incidents and problems within Investments IT.

Qualifications & Experience

Minimum Requirements

Applicants should have over 12 years of experience with Blue Yonder WMS, including a minimum of 5 years in configuration, customization, and system administration, and relevant degrees and certifications such as ITIL, CISSP, PMP, and AWS.2