Location: Hybrid (California)
Employment Type: Permanent

About SCAN Group:

At SCAN Group, we are on a mission to radically transform the quality of life for seniors. As a leading not-for-profit organization, we proudly serve over 285,000 members across California, Arizona, Nevada, and Texas through SCAN Health Plan. Our mission-driven approach to healthcare ensures that older adults can live healthier, more independent lives, and we're committed to making that vision a reality.

We’re looking for innovative thinkers and passionate problem solvers to join our team and help us advance healthcare for seniors everywhere. If you're ready to drive change and make a measurable impact, we want you to join our Consumer Experience Insights (CXI) team as a Senior Data Scientist.

What You’ll Do:

As a Senior Data Scientist, you’ll lead the charge in turning consumer insights into actionable data solutions that elevate our members' experiences. You’ll harness advanced analytics, natural language processing (NLP), and predictive modeling to drive business strategies that help SCAN deliver superior care and member satisfaction.

• Innovate with Advanced Analytics: Leverage cutting-edge technologies like machine learning, deep learning, NLP, and Generative AI to analyze complex, structured and unstructured data (including call audio, transcripts, and free-form text).

• Transform Data into Actionable Insights: Extract meaningful patterns and behaviors to optimize member interactions, improve experience metrics, and drive business decisions.

• Data Engineering & Integration: Build and integrate diverse datasets across the organization to ensure timely and accurate decision-making. You’ll work with operational, clinical, call center, and provider data to deliver holistic insights.

• Lead the Design of AI Models: Develop and deploy machine learning models, predictive tools, and AI-driven solutions to solve real-world business challenges.

• Collaborate Cross-Functionally: Work closely with business leaders, IT teams, and senior management to translate complex data into clear business strategies. Deliver insights that are digestible and impactful for decision-making at all levels.

• Create Actionable Visualizations: Develop dynamic dashboards and visualizations that communicate insights and drive results across departments.

• Mentor Junior Data Scientists: Guide and support junior team members, ensuring the team stays aligned with industry best practices and SCAN's mission.

• Stay Ahead with Cutting-Edge Technology: Lead the development and deployment of advanced models using Azure AI Cloud, Databricks, and other state-of-the-art technologies to deliver robust data solutions.

What You’ll Need:

• Education: Bachelor's degree required; Master’s degree preferred.

• Experience:

  • 5+ years in data science or machine learning, with deep expertise in SQL, Python, and advanced analytics.
  • Proven experience with large-scale data processing frameworks (e.g., Databricks, Spark).
  • At least 2 years of experience working with cloud platforms like Azure and ML/AI services.
  • Familiarity with healthcare data and business applications, specifically in the context of consumer experience.

• Technical Skills:

  • Proficiency in developing and deploying Generative AI solutions and Recommendation Engines.
  • Strong experience with NLP and statistical modeling techniques (regression, supervised learning).
  • Ability to create clear, actionable data visualizations using tools like Tableau or Power BI.

• Leadership & Communication:

  • Strong ability to collaborate with cross-functional teams and effectively communicate insights to non-technical stakeholders.
  • Previous experience leading or mentoring junior data scientists is a plus.

• Passion: A deep desire to make a positive impact on senior healthcare and drive innovation in an industry that’s ripe for transformation.

Why SCAN Group?

• Competitive Salary: Base salary range of $125,400 - $200,600 annually, with the potential for performance-based bonuses.
• Robust Benefits Package: Generous paid time off (PTO), wellness programs, 401(k) with employer match, tuition reimbursement, and more.
• Work-Life Balance: Enjoy the flexibility of a hybrid work model, with a focus on purposeful collaboration when in-office.
• Impact: Be part of a team that’s making a real difference in the lives of seniors and reshaping the future of healthcare.

What We Offer:

• Mission-Driven Work: Help improve the quality of life for seniors, making a direct impact on the lives of 285,000+ members.
• Employee Recognition: We believe in celebrating talented professionals who go above and beyond. Join a company that acknowledges your contributions.
• Growth Opportunities: SCAN supports your career with access to professional development and ongoing learning.

Join Our Team and Make a Difference!

SCAN Group is more than just a place to work; it’s an opportunity to be part of something bigger. We are innovating senior healthcare and working to create a world where every older adult has the care and support they need to live independently and thrive.

If you're ready to take the next step in your data science career and make a lasting impact, apply today!

SCAN is an Equal Opportunity Employer. We embrace diversity and are committed to creating a workforce that reflects the communities we serve. All qualified applicants will be considered without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.