Oracle Utilities
Functional Architect
In this role, you will
design functional solutions and provide leadership on Oracle Utilities Customer
to Meter (C2M), Meter Data Management (MDM), and Customer Care & Billing.
Working on multi-product implementations directly with the business.
Job Function Summary
Application Development
Provides application software development services. Develops program logic for
new applications or analyzes and modifies logic in existing applications.
Codes, tests, debugs, and documents software applications. Analyzes requirements
and tests and integrates application components. Ensures that system
improvements are successfully implemented.
Key Job Information
Specialist Professional
Requires specialized depth and/or breadth of expertise. Interprets internal or
external business issues and recommends best practices. Solves complex
problems; takes a broad perspective to identify innovative solutions. Works
independently, with guidance in only the most complex situations. May lead
functional teams or projects.
Key Responsibilities:
-
Own
the definition, design, and delivery of a successful solution architecture,
Techno-Functional solution.
-
Build
an in-depth understanding of the client’s current and future business and the
relationship of interdependent project work streams.
-
Develop
and maintain the necessary plans for workshops, business process definition,
configuration, testing, and training support - including key tasks, milestones,
and deliverables – aligned with delivering the overall solution.
-
Drive
execution of planned activities to ensure solutioning is delivered on-time and
in line with interdependent project workstreams.
- Facilitate
conversations with the client to gather and provide recommendations on target
business requirements in line with Oracle utilities product (CC&B)
capabilities and the functional roadmap.
-
Map
stated client requirements to standard C2M/CC&B business processes (URMs
and other formats) forming the basis of subsequent process-based discussions.
-
Coordinate
delivery of functional requirements and designs and timely receipt of complete
and accurate work products from the offshore development team.
- Implement
End to end integration of Oracle utilities solution with multiple utilities
products such as ERP, GIS, AMI, Salesforce, Self Service, etc
Education/Experience/Certifications
- Requires
a bachelor’s degree in business, computer science, engineering, management or
other related field or equivalent experience.
-
Typically,
eight or more years in related field, 12 – 18 years preferred.
-
Strong
knowledge of Oracle Utilities Customer to Meter, Meter Data Management,
Customer Care and Billing (CC&B).
-
10+
years of overall relevant experience in Oracle Utilities, including five years
in consulting or services.
-
In-depth
knowledge of meter-to-cash, billing, payments, credit & collection, rates,
new connection, Move In/ Move Out, smart metering.
-
C2M/MDM/CC&B
lead architect experience in at least three utilities implementations.
-
Designer
or architect experience with the Oracle Utilities Application Framework (OUAF).
-
Successful
full lifecycle implementation experience.
-
Strong
knowledge of SQL and Cloud-based system delivery.
Additional Preferred
Qualifications
-
Knowledge
of XML, Groovy, and SaaS.
-
Oracle
Utilities CC&B Implementation Specialist certification.
-
Other
Oracle Certifications.
-
Understanding
of Oracle Utilities Customer-to-Meter (C2M).
-
Knowledge
of other CIS or billing products in the market.
-
Demonstrated
experience as CC&B solution architect or CC&B systems integration lead.
Functional Competencies
-
Advanced
knowledge of business goals and scope of change initiatives.
-
Advanced
knowledge of user experience design frameworks.
-
Advanced
knowledge of change management processes.
- Advanced
knowledge of software configuration.
- Advanced
knowledge of operating system concepts.
-
Advanced
knowledge of database concepts.
- Intermediate
knowledge of infrastructure concepts.
-
Advanced
knowledge of service continuity planning and support.
General Competencies
- Advanced
risk-management skills.
- Advanced
oral and written communication skills.
-
Advanced
interpersonal skills.
-
Advanced
decision-making skills.
- Advanced
organization and prioritization skills.
-
Advanced
meeting facilitation skills.
-
Advanced
team-building skills.